NSC Manage

​Business Functions 

Proposal & Manage

• Process Street
  • how to processes
• Yammer
• Proposals
• EverSign
• ScreenCast Matic
  • How to videos

• Onlyoffice.com
• Edit Operations Page
• Any Meeting
• Zoho Assist
• Bitrix24

• HELP Center
• Notepad 
• http://tinyurl.com/
• http://ping.eu
• CAS Hotels
• Zoom Meetings

     Field Service Functions    

• FieldNation
• WorkMarket
• Place a WO with Barristers

EconoSupport

• Admin
• Tech Setup
• Documents
• ...........................

Estimate and invoice Links

• NiftyQuoter
• Interspirt Email Program
• Support Only 
• Jotform
• Anymeeting
• Remote tools site

• UberWi 
• Priceing spreadsheet 
• CRM
• Network drawing

Organizers

• Text Eapander
• Client List
• Calendly
• Keep
• Pocket

Book Like a Boss

• Book like a boss page
• Book like a boss  login
• Book like a boss training
• support desk here  

Monitoring Tools

• NSC Monitoring admin
• NSC What's up
• What's up
• What's UP Backup

Order TP-link Gateway

Bidnapper

Marketing Functions

• Prezi
• NSC marketing
• MeetingBurner Free
• Clickmeeting $$

1.  

   Freelancer Talent

   FreeLancer Elance Fiverr

   Field Nation onforce.

   NSC Websites  

   Weebly 844-493-3259 CPanel HostGator Website 866-964-2867 Edit This Page File Editing Email Acc

   Forwarders Account Portal Email a Friend Domains Reg

    

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   CAS Call Center Backup links

   _{incase the master link fails}

   CAS        CAS Setup​ CAS backup 1 CAS Backup 2 CAS Backup 3 CAS Backup 4 CAS Backup 5​	Call Center IP’s below. 122.54.65.178 112.199.111.34 112.198.14.99 112.198.14.98 112.199.111.37 122.54.65.179
   This is the IPs that need to be opened on the gateways 112.198.14.96/255.255.255.248 112.199.111.32/255.255.255.240 122.54.65.176/255.255.255.240

   Email Blasting

   NSCmarketing.com UN/PW is admin/web@123 http://nscmarketing.com/admin/index.php Add New Clients to AutoResponder A    First Name:    Last Name:    Phone: * Your Email Address: Dear Ron Johnson (National Support Center Inc), This is a payment receipt for Invoice 135162 sent on 25.08.2017 VPS Plus - server99.server99.com (01.09.2017 - 30.09.2017) $42.00 USD Datacenter: USA Operating System: CentOS 6 64bit ClientExec billing system: No Softaculous: No LiteSpeed Web Server: No 24/7 Monitoring: No Priority Support: No ------------------------------------------------------ Sub Total: $42.00 USD Credit: $0.00 USD Total: $42.00 USD Amount: $42.00 USD Transaction #: ADEDBDB0-59A736CF-606-146F5C Total Paid: $42.00 USD Remaining Balance: $0.00 USD Status: Paid You may review your invoice history at any time by logging in to your client area. Note: This email will serve as an official receipt for this payment. Regards, www.scalahosting.com visit our website | log in to your account | get support

   APC Services Ltd Email list broker

2. ---

   NSC Marketing Email Marketing Server

   NSCMarketing Email Marketing Server

   NSC Ticket/Help Desk

   • ​Schedule Me Admin . . . . . 
   • Schedule Me Booking Page
   ---
   IVR on Sale Line!!

   Ext	Descrip	A	B
   Value
   1
   110
   2
   220
   250
   3	Field Service

   Number	Who is it for
   803-693-6544	Sales
   	Jeff
   	Michelle

   ---

   Travel

   https://www.orbitz.com/trips

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WRT Archer Gateway Properties

...[WRT Archer].....

==================================================
Directions to white-list ARE HERE

1. Just get the Guest's MAC address 
Using Putty you should be able to add a Guest's device to the Whitelist
2. Log into the Server IP of 74.204.149.77 using the UN/PW of: root/z8p23w6\
3. Execute below command to white-list client through MAC address. sh white_list_client.sh <MAC address>

         #example   sh white_list_client.sh aa:bb:cc:dd:ee:ff

==================================================

For Hotel Staff to Order Room Cards: Email cards@support-center.com from Ron Johnson We will send 50 cards free of charge. Will take a week or 10 days.

===========================================
Want to know if this service is up or down go to the NSC Status page at https://stats.uptimerobot.com/GRXx1hEK4

========================================

This property uses an NSC WRT Archer Gateway. If the Hotel Staff calls asking for network help with their Gateway please ask them to call 800-203-7961 EXT 805 

DO NOT GIVE THIS NUMBER TO A GUEST UNDER ANY CONDITION!!

=======================

Online Store for Hotel Staff to Order Room Cards: www.support-center.com/card.html - - - -from Ron Johnson

UberWi Properties  

...[UberWi]......

You can white-list a Guest [They need to bypass the Terms and Conditions page] 

(1.)Just get the Guest's MAC address 

(2.)login to http://nationalsupportcenter.uberwi.net/control/ with the UN/PW of  cassupport@support-center.com/z8p23w6

(3.) Click on "Users"

(4.) Then "All Users"

(5.) Find the "trustedusers@nodomain.com" account usually near the bottom

(6.) Open the "trustedusers@nodomain.com" account

(7.) Add an extra MAC address. You will see where it has a section that says "Extra MACs" 

(8.) Just enter the guest's MAC address in the blank at the bottom

(9.) THEN MAKE SURE THAT YOU CHECK THE "Auto Login" box to make sure that device automatically authenticates.

  >>>>>>>>>>>>>>>> That is it <<<<<<<<<<<< 

More detail instructions is at 

http://www.support-center.com/uberwi-training.html

========================================

This property uses an AllCityWireless Gateway. If the Hotel Staff calls asking for Install help or other network help with their Gateway please ask them to call 888-868-9495 Monday - Friday 9-am to 5 -pm DO NOT GIVE THIS NUMBER TO A GUEST UNDER ANY CONDITION!!

=================================

Online Store for Hotel Staff to Order Room Cards: www.support-center.com/card.html - - - -from Ron Johnson

GF Hotel Properties

... [GF Hotels]........

The Gateway software currently has a “pass thru” option available to pass any Guest thru the Captive Portal page by Mac address…..anytime a user has this issue, their Mac address needs to be added in the gateway to bypass the Captive Portal.

• You can get the access to the gateway via the URL of the gateway https://184.187.14.199:9443/
• Username = Support Password = gfhsia!
• All escalated tickets must be emailed to engineering@support-center.com he is the NOC for this account. THE NAME OF THE HOTEL AND CITY AND STATE AND THE GENERAL MANAGER'S CELL PHONE NUMBER MUST BE PART OF ANY TICKET TO THE NOC.
• AND
• All Escalated Tickets must be emailed to the General Manager and the IT Department at alerts@gfhotels.com
• This property's network is managed by the Hotel Management Company's IT department. . If the Hotel Staff calls asking for network help Please tell them that you will esculate a ticket to alerts@gfhotels.com and the IT Dept will start working on it. 

====================================.....    For Hotel Staff to Order Room Cards: Email cards@support-center.com from Ron Johnson the will be invoice later

====================================

Want to know if this service is up or down go to the NSC Status page at https://stats.uptimerobot.com/GRXx1hEK4

Your Tech PA Properties...........................................

.....Tech Solutions PA....

The Gateway software currently has a “pass thru” option available to pass any Guest thru the Captive Portal page by Mac address…..anytime a user has this issue, their Mac address needs to be added in the gateway to bypass the Captive Portal.

You can get the access to the gateway via the URL of the gateway https://96.64.134.94:9443/

Username = Support Password = z8p23w6

All escalated tickets must be emailed to engineering@support-center.com he is the NOC for this account. THE NAME OF THE HOTEL AND CITY AND STATE AND THE GENERAL MANAGER'S CELL PHONE NUMBER MUST BE PART OF ANY TICKET TO THE NOC.

AND

All Escalated Tickets must be emailed to the General Manager and the IT Department at alerts@gfhotels.com

This property's network is managed by the Hotel Management Company's IT department. . If the Hotel Staff calls asking for network help Please tell them that you will esculate a ticket to scott@yourtechpa.com and the IT Dept will start working on it. 

====================================.....    

For Hotel Staff to Order Room Cards: Email cards@support-center.com from Ron Johnson the will be invoice later

Want to know if this service is up or down go to the NSC Status page at https://stats.uptimerobot.com/GRXx1hEK4

NO Gateway control

...[Self-Managed].....

We DO NOT have access to the gateway or the network at this hotel and can make no adjustments or repairs. If multiple guest from this hotel are calling about the same issue. Please call the front desk to have them power-cycle the gateway.

====================================

This hotel is Self-Managing it's own gateway. Please forward all escalated tickets INCLUDING WHITE-LIST REQUEST to NOC@support-center.com (for their records, they can not do anything to resolve the issue)  and  to the General Manager at abc@abc.com and he will handle the issue.,

WHEN YOU ESCALATE A WHITE-LIST REQUEST. REFER THE GUEST TO THE FD FOR FOLLOW UP. 

======================================

For Hotel Staff to Order Room Cards: Email cards@support-center.com from Ron Johnson the will be invoice later

ELECTRONIC CHECK CONVERSION

Paying by check authorized the National Support center to use the information from your check to make a one-time electronic fund transfer from your account. Funds may be withdrawn from your account as soon as the same day your payment is received. If we can not process the transaction electronically, you authorize us to present an image copy of your check from payment. You original check will be destroyed once processed. If you check is returned unpaid you agree to pay late fees as showed on the Invoice.

Terms of Usage is at http://www.support-center.com/terms-and-conditions-agreement.html

You are welcome to email us as any time at accounting@support-center.com with any issues you might have.